{"id":1129,"date":"2025-04-25T15:53:40","date_gmt":"2025-04-25T13:53:40","guid":{"rendered":"https:\/\/eco-candle.eu\/?page_id=1129"},"modified":"2025-04-28T13:50:31","modified_gmt":"2025-04-28T11:50:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/eco-candle.eu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[et_pb_section fb_built=\"1\u2033 admin_label=\"section \" _builder_version=\"4.16\u2033 global_colors_info=\"{} \"][et_pb_row admin_label=\"row \" _builder_version=\"4.16\u2033 background_size=\"initial \" background_position=\"top_left \" background_repeat=\"repeat \" global_colors_info=\"{} \"][et_pb_column type=\"4_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"||| \" global_colors_info=\"{} \" custom_padding__hover=\"||| \"][et_pb_text admin_label=\"Text \" _builder_version=\"4.16\u2033 background_size=\"initial \" background_position=\"top_left \" background_repeat=\"repeat \" global_colors_info=\"{} \"]<p><\/p>\n<p class=\"wp-block-paragraph\"><strong>Why does my candle give off black smoke?<\/strong><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">The cause is a wick that is too long. Solution: extinguish the candle and cut off a small piece. If it's still smoking, repeat the operation.<\/p>\n<p><\/p>\n<p><strong>Why doesn't my candle have a hole in the middle?<\/strong><\/p>\n<p class=\"wp-block-paragraph\"><strong>This is normal, as it is a wick holder that will allow the wick to be placed inside. Simply place your wick in the middle and place the candle in the oil, then light.<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><strong>Why isn't my candle centred in its vase?<\/strong><\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p>Chances are that your vase is not perfectly flat on your furniture. Solution: level your furniture using a spirit level.<\/p>\n<p><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><strong>Why doesn't my candle diffuse my essential oil?<\/strong><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">There are several possible causes:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/ul>\n<ul class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li>- you forgot to mix the 4-5 drops of essential oil with the rest of the oil.<\/li>\n<\/ul>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li>- you've used a container that's too large with a lot of oil and the 4-5 drops of essential oil aren't enough.<\/li>\n<\/ul>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li>- A quality essential oil will diffuse for several hours.<\/li>\n<\/ul>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>How to get my candle out of my vase:<\/strong><\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p>With a pair of noodle pliers you can even remove the wick without touching the Eco Candle directly before washing it.<\/p>\n<p><!-- \/wp:post-content --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>How do I remove the little bits of black wick in the oil?<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>You can use a small syringe or colander depending on the size of the vase.<!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>How to anticipate the end of a wick? <\/strong><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>After about twenty hours, the fuse will dim.<\/p>\n<p><!-- \/wp:paragraph --><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>Why is my candle giving off black smoke? The cause is a wick that's too long. Solution: extinguish the candle and then cut off a small piece. If it's still smoking, repeat the operation. Why isn't there a hole in the middle of my candle? This is normal, it's a wick housing that will allow the wick to be placed in the centre of the candle.<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><strong>Pourquoi ma bougie d\u00e9gage de la fum\u00e9e noir?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>La cause est une m\u00e8che trop longue. Solution: \u00e9teindre la bougie puis couper un petit bout. Si elle fume encore, veuillez renouveler l'op\u00e9ration. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Pourquoi ma bougie n'est-elle pas centr\u00e9e dans son vase?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Il est fort probable que votre vase n'est pas parfaitement plat sur votre meuble. Solution: caler votre meuble en utilisant un niveau \u00e0 bulle.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Pourquoi ma bougie ne diffuse-t-elle pas mon huile essentielle?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Plusieurs cause possibles:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>- vous avez oubli\u00e9 de m\u00e9langer les 4-5 gouttes d'huile essentielle avec le reste de l'huile.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>- vous avez utilis\u00e9 un contenant trop grand avec beaucoup d'huile et les 4-5 gouttes d'huile essentielle ne suffisent pas.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>- vous avez utilis\u00e9 une huile essentielle de moyenne qualit\u00e9.Une HE de qualit\u00e9 diffusera pendant plusieurs heures.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><strong>Comment sortir ma bougie de mon vase:<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Avec une pince \u00e0 nouille vous pourrez m\u00eame enlever la m\u00e8che sans directement toucher la bougie Eco Candle avant de la laver.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Comment enlever les petits morceaux de m\u00e8che noir dans l'huile?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Vous pouvez utiliser une petite seringue ou petite passoire selon les dimension du vase. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Comment anticiper la fin d\u2019une m\u00e8che? <\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Apr\u00e8s une vingtaines d'heures la m\u00e8che faiblira.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-1129","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Pourquoi ma bougie d\u00e9gage de la fum\u00e9e noir? La cause est une m\u00e8che trop longue. Solution: \u00e9teindre la bougie puis couper un petit bout. Si elle fume encore, veuillez renouveler l\u2019op\u00e9ration. Pourquoi ma bougie n\u2019a-t-elle pas de troue au milieu? C\u2019est normal, il s\u2019agit d\u2019un logement de m\u00e8che qui va permettre de placer la m\u00e8che\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/eco-candle.eu\/en\/faq\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.8\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Eco Candle - Un site utilisant WordPress\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"FAQ - Eco Candle\" \/>\n\t\t<meta property=\"og:description\" content=\"Pourquoi ma bougie d\u00e9gage de la fum\u00e9e noir? La cause est une m\u00e8che trop longue. 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